See below the July and August Expert Guided Implementation schedules (EGI’s) – these are free with Enterprise Support.


Solution Manager 7.2 – One month to General Availability

Having covered some key features of 7.2 in previous blog I am now getting excited by what is going to improve my life as a user of Solman ITSM. Below are the 5 key enhancements I am looking forward to getting my hands on after our upgrade (time to start planning!).


New Fiori Launch Pad. This will simplify the access to my normal daily processing and bring back the count of new incidents in my queue.

New responsive “my incident” Fiori app for mobile processing. This is a biggie as I am on the road allot and struggle to process incidents in a timely manner.

Embedded fuzzy search across all objects. This does require TREX if not going to HANA database.


Auto refresh of widgets/searches. This will provide push notifications so we don’t have to run reports to check for new incidents etc.

New Analytics. Configurable KPI content with new SAPUI5 Analytics Launchpad.

E-mail Management Enhancements. Can finally send HTML mail with URL link to Incident. This will also enable us to remove customization for creating incident from inbound e-mail.


All in all, a decent amount of improvements to look forward to. Also Remember to Register for SAP TechEd 2016 – Las Vegas, September 19–23, 2016 – Save $100 through August 26. GROM will have a booth and will be discussing our experiences with Solution Manager 7.2 in great detail.


EGI’s – North America Schedule for July 2016:

To view Online schedule for Expert Guided Implementation sessions select all delivery methods and use the “Region” search filter to refine the search results:

  • Basic Configuration of SAP Solution Manager 7.1 – 11 to 15 Jul
  • Business Process Analytics and Improvement (BPAI) – 18 to 22 Jul
  • Change Control Management III: Change Request Mgmt – 18 to 21 Jul
  • Configuration Validation – 11 to 13 Jul
  • Custom Code Lifecycle Management: Make Your Custom Code Efficient – 18 to 21 Jul
  • Data Volume Management (DVM) – 11 to 15 Jul
  • Job Scheduling Management – 11 to 15 Jul
  • Performance Optimization (PERF) – 25 to 29 Jul
  • Roles and Authorization Concept – 11 to 15 Jul
  • SAP HANA (1 of 6) – Monitoring and Troubleshooting – 10 to 20 Jul
  • SAP HANA (2 of 6) – Database Administration and Operations 25 to 29 Jul
  • SAP HANA (5 of 6) – Data Modelling 11 to 15 Jul
  • SAP IT Infrastructure Management (ITIM) – 18 to 22 Jul
  • SAP Solution Manager 7.1 Roadmap – Booked
  • SAP Solution Manager 7.1 configuration SAP BusinessObjects BI 4 – 11 to 15 Jul
  • SAP User Experience: SAP Fiori – 25 to 28 Jul
  • SAPUI5 App Development with OData and SAP Web IDE – 11 to 14 Jul
  • Solution Documentation I: Basic, Initial Upload,Verification – 25 to 29 Jul
  • System Monitoring & Reporting – 25 to 28 Jul
  • Test Management I: SAP Test Workbench – 18 to 20 Jul

  Meet the Expert (1-hour presentation – replays available):

  • Check out the replays
  • 3rd party Integration and Cloud Integration Best Practices – 14 Jul
  • Full Cloud Integration and Side-by-Side Technical Deep Dive – 12 Jul
  • Hybrid Integrations: Technical Deep Dive – 5 Jul
  • Overview of SAP HCM Full Cloud and Side-by-Side Integration – 7 Jul
  • SAP ASE Cockpit: Job Scheduler and Setting Up Alerts – 27 Jul
  • SAP HANA Cloud Platform, Integration Service Overview – 18 Jul
  • VIP Webinar: Future of SAP SuccessFactors Recruiting Marketing – 7 Jul
  • VIP Webinar: SAP SuccessFactors Recruiting Marketing Advanced Analytics – 28 Jul

  North America Schedule for August 2016: 

  • Application Lifecycle Management: Jump Start – 22 to 26 Aug
  • Basic Configuration of SAP Solution Manager 7.1 – 8 to 12 Aug
  • Business Intelligence Monitoring & Troubleshooting – 8 to 10 Aug
  • Business Process Analytics and Improvement (BPAI) – 29 Aug to 2 Sep
  • Business Process Monitoring & Stabilization – 15 to 19 Aug
  • Change Control Management I: CTS+ – 8 to 10 Aug
  • Change Control Management III: Change Request Mgmt – 22 to 25 Aug
  • Custom Code Lifecycle Management: Make Your Custom Code Efficient – 29 Aug to 1 Sep
  • Custom Code Quality and Clones – 15 to 18 Aug
  • Guided Procedures – 23 to 24 Aug
  • Incident, Problem Management (ITSM) – 29 Aug to 2 Sep
  • Roles and Authorization Concept – 15 to 19 Aug
  • SAP EGI Solution Manager Roadmap – 16 Aug, 17 to 18 Aug, 29 to 30 Aug
  • SAP HANA (2 of 6) – Database Administration and Operations 8 to 12 Aug
  • SAP HANA (3 of 6) – Advanced Database Monitoring – 15 to 19 Aug, 29 Aug to 2 Sep
  • SAP HANA (4 of 6) – Make your Custom Code Ready – 29 to 31 Aug
  • SAP Mobile: SAP Mobile Secure: Cloud based Enterprise Mobility Management – 8 to 9 Aug
  • SAP Solution Manager Scope & Effort Analyzer – 15 to 17 Aug
  • SAP User Experience: SAP Fiori – 29 Aug to 1 Sep
  • SQL Statement Tuning (SQL) – 29 Aug to 2 Sep
  • Security Optimization Service (SOS) – 1 to 5 Aug
  • Solution Documentation I: Basic, Initial Upload,Verification – 29 Aug to 1 Sep
  • Solution Implementation – 15 to 17 Aug
  • System Monitoring & Reporting – 22 to 25 Aug
  • Test Management II: Business Process Change Analyzer – 8 to 9 Aug
  • Test Management IV: Test Automation Framework with CBTA – 22 to 25 Aug

  Meet the Expert (1-hour presentation – replays available):

  • Check out the replays
  • What a Customer COE Should Know About Incident Management – 3 Aug

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