While deploying extension on Cloud, you find that the add-on stays in ‘To Install’ status in Cloud Control Center
While deploying the extension on Cloud, you find that the add-on stays in ‘To Install’ status in Cloud Control Center. Below are the possible solution and troubleshooting steps:
- Restart SAP Business One Client Agent service on presentation server.
- If this add-on was deployed before, then clear this add-on from Cloud Control Center and presentation server. (CCC)
Recommended steps:
- Unassign add-on from the Tenants.
- Undeploy add-on from service units times.
- Remove extension from CCC.
- Clear add-on from presentation server:
- Delete add-on folder from “C:Program Files (x86)SAPSAP Business OneAddOns”
- Delete add-on relevant information in “C:Program Files (x86)SAPSAP Business OneAddOnsLocalRegistration.sbo”. If you have only one add-on, you can just delete it. It will be created again.
- Put the extension in incomingprovider folder.
- Sync extension.
- Deploy service unit.
- Assign Tenants.
- Restart Client Agent service on presentation server if showing To install status.
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