The Issue

I recently deployed SAP BusinessObjects 4.1 across several environments at a client site and ran into the following error message when saving a Web Intelligence report to the platform from the Webi Rich Client, Java Panel and HTML Panel.


The document’s serialization version is too recent (Error: WIS 30915)


Scheduling a Web Intelligence report to Webi format also resulted in the above error.

The Web Intelligence processing server logs left the following trace:

**ERROR:SRM:An internal error occured while dgSerializeManagerImpl is calling ibo_idgSrmStore->PublishToCorporate [kdgSerializeManager.cpp;2533]

  • No issues were logged in the setupengine.log
  • Running a repair on the deployment didn’t resolve the issue

Root Cause

Query Builder reveals what would appear to be an incorrect version number for the Web Intelligence application





  • Note the dfo filename above – BusinessObjects_WebIntelligence_dfo.xml.
  • Stop all SIA nodes
  • Backup the CMS database
  • Copy the file from the SAP BusinessObjects Enterprise XI 4.0dfo directory to SAP BusinessObjects Enterprise XI 4.0packages directory
  • Start the SIA Node containing the CMS
  • Confirm the file has been removed from the SAP BusinessObjects Enterprise XI 4.0packages directory
  • Confirm the update via Query Builder

  • Run earlier tests…….All working ????

Side Notes

I ran into this issue on an upgrade from BI4.0 SP5 FP4. I wasn’t able to replicate this issue (as expected) on an environment that had a clean build i.e. no upgrade

I’ll report the issue through the correct channels in due course but I felt it was best to get this information out there as I burnt several hours troubleshooting this and no doubt someone else might run into the same problem.

New NetWeaver Information at

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